Spacious
jaquez626
8/1/2019
I bought this a month ago and so far it's working great. Sometimes water gets on the ceiling by the ice-maker and runs off getting food wet .
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nothing but issues....
Ihatethisfridge
7/31/2019
We bought this fridge about 3 years ago. I was tricked by the way it looked. I love the look, love the extra drawers, thought Kitchenaid was a great brand, and loved the fact that it was made in the USA. And here's where the big but comes in, it's been nothing but problems. When we first got it, it worked great, it didn't start to have issues until about 2 years in (you know once the warranty is up and you are screwed). You shouldn't ever have issues with an appliance 2 years in, fridges and large appliances used to last 15-20 years, even 10 years would be better than 2! Especially when you pay $4000 for the fridge, I expect a little more.
It started by making a really loud sound, sounded like the compressor or fan working over time, this was last December. Then it started posted a warning PO on the front board and beeping every 5-20 minutes, which was slowly driving everyone insane and scared our dog. We had to unplug the fridge for everyone's sanity, buy a mini fridge, and wait 3 weeks for someone to come out. I tried to go through another company, but if they aren't Kitchenaid certified they can't order the parts under warranty etc. The technician came out, plugged in the fridge, opened the fridge door, looked inside and that's all he did. He also read things from the manual, like I didn't try that. So we paid $100 for someone to come out and open the door to the fridge and tell us maybe it was the control panel, maybe not. So am I supposed to waste my money on maybe it is, maybe it isn't situation?! I was so irritated by the situation that I didn't call the company they sent out and complain and as it turns out I should have. The technician wrote in his notes that we definitely needed a new control panel, even though when he talked to me he seemed very unsure, barely looked at the fridge and didn't seem like he knew what he was doing. Although after being unplugged for about 3 weeks it did stop the PO warning and the beeping, so we thought maybe it was a weird fluke. I bought a thermometer for the fridge and we left it at that. Which by the way, the fridge never cools properly to the temperature you set it at.
Fast forward to April/May of this year and now it's make new noises (the compressor fan sound and a weird tick/tock sound), turns off on it's own without me knowing, and we have to unplug it and plug it back in to get it started again. I called Kitchenaid to make a new appointment, but they want to do it with the same company and I feel like I got ripped off last time. So I asked Kitchenaid to pay the $100 fee for the company to come out since last time they didn't do much of anything, Kitchenaid says they can't do that, which I don't buy because you can do anything in customer service really, I worked it for years. Kitchenaid says I have to call the company and ask them. I did that and they say that they can't waive the fee because it's been too long, that was their top technician, etc. I asked to speak to a manager who is conveniently never in and also doesn't return my messages I left either (I called 3 times for a manager and left messages). Neither Kitchenaid or Aeries Home Appliance has been good to me customer service wise. Now I"m not sure what to do because I don't want to deal with Kitchenaid, Aeries, and I don't think I should have to pay for any of this, because it's obviously a known issue with this fridge. I would also like the person who is going to fix the fridge to know something about refrigerators.
Moral of this story folks.... Don't buy this fridge and maybe don't even buy Kitchenaid. I used to love Kitchenaid, but after all of this I don't think I'll be buying another Kitchenaid product. This fridge has caused so much grief and irritation and costs so much money, I don't even know where to go from this point. I want to set it on fire. I think when you pay $4000 for something it should work well and last for a long time.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Unbelievable Refrigerator
Debbie571
7/31/2019
I love this Refrigerator. It's beautiful inside and out. It is quiet, spacious and very modern. It definitely takes you kitchen up a notch with its style and features.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Elegant style with functionality
Presley22
7/30/2019
We have had our new fridge for a few weeks now and we love it! We love the grey interior with LED lights and soft close drawers. We also like the height of the water dispenser that allows tall insulated cups. We also like that you can set the water to dispense a certain amount and it stops automatically.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Kitchenaid SS 5 door
pat44
7/29/2019
This was a replacement for an identical refrigerator that failed 5 times for frozen drain that overflowed into freezer.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Favorite fridge
LC Deal
7/29/2019
Love the space and especially the pull out drawers. Every thing about it is great.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Water dispenser does not work
Frogman
7/29/2019
The water dispenser splashes water on front of Refrigerator and floor. I have had service out twice and KitchenAid engineers said, if it hits the glass then it's engineered correctly. They will not exchange or let me return. I will never buy KitchenAid again. Their customer service is terrible.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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I like everything about it.
Linda L
7/27/2019
I am real happy with it. I haven't had it a mounth yet but like the set up
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks great but Horrible Quality - DO NOT BUY
cs1234
7/27/2019
The first year with this refrigerator was great. Then the problems started. First, the water would not dispense. Then refrigerator and/or freezer wasn't cooling. Usually we discovered it helped if we cut the power to the refrigerator for a few days, let whatever was frozen up inside melt and dry out (in the meantime transporting all of our perishable good to the cheap, normal, old fashioned and RELIABLE refrigerator in our basement). Fortunately we have that backup refrigerator. NOW it seems the entire refrigerator has died. We had a repair person look at it a couple of months back, and by the time he arrived it was working again, so he didn't touch it. He informed us that that the issues the KRMF706ESS refrigerator is having are resulting from having the ice maker and its components in the top of the refrigerator, and that it creates condensation and dripping to other components, which freeze and create lots of other issues. We were told that the parts that need to be replaced are under some sort of of recall which is not a 'normal' recall, and therefore kitchenaid will not cover the expense, nor will our service plan. Will NEVER buy a kitchenaid refrigerator again, and especially not one with ice/water in the door. We are now installing reverse osmosis at our kitchen sink for water, and most likely, will need to completely replace the refrigerator after less than 3 years of use. What a huge waste of money.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great Features
LMN&JLW
7/27/2019
We bought this refrigerator to replace our 8 year old Kitchenaid double door bottom freezer. We really like the new features on this model. We especially like the door/drawer handles. The convertible shelf is also great, and so is the convenience of the freezer drawers. This is really a great upgrade.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Quality!
Jcdro
7/26/2019
Replaced a 9 yr. old Electrolux. Our new KitchenAid is stylish, functional and a big improvement in quality! Impressed with this product.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Maximizes space
Cjms
7/26/2019
I have had this for a month and love it! Shelves and drawers make it easy to see everything at a glance.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Big Freezer
DianeTay
7/26/2019
I've been using my new refrigerator for a month. i like the large freezer area with 2 drawer much bigger than my previous side-by side. Also like the cold drink drawer which holds 2 12pk canned sodas + a few waters.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love my new KitchenAid Refrigerator
cathy663
7/24/2019
We were suffering through a refrigerator that we hated, but it wasn't that old. Finally, got fed up having to "defrost" the ice maker and mop up water inside the fridge. So, so glad we decided to by the KitchenAid, we love it!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Meets expectations
Dottie19
7/24/2019
this refrigerator was a replacement for one I bought approx 2 years ago that was a total failure. I am hopeful that this refrigerator will not only meet my expectations but be reliable and durable. The features on this refrigerator are great. I really like the two middle drawers that are accessible without having to open the main refrigeration unit and I really like the soft closure. The interior is well lit and makes it easy to locate stored food, especially left overs. It meets my requirements for size and features. Time will tell as to reliability.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Everything one could want in a refrigerator
masonwr
7/24/2019
I ordered this refrigerator through the Whirlpool VIP program along with other appliances. Took delivery two weeks ago. In every feature this appliance compares favorably or exactly with the Jenn-Air I have in my other home, despite a significantly lower price point. I especially like the dual center drawers, which offer great storage flexibility.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great Refrigerator
calisteeler
7/23/2019
Brought this refrigerator in May 2019 it's a great refrigerator. There are lots of extra features and room. I really like the drawer I use for my beverages.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful fridge, nice features
CSmith09
7/23/2019
We purchased this about 1 month ago. We do love the fridge, it is very gorgeous and lots of neat features. The reason I only gave 4 stars was because the water/ice dispenser has room for improvements. The water dispenser shoots further out than your cup is sitting and makes a mess if you don't pay attention. Also, it's inconvenient to have to manually select which mode you are wanting(ie. water vs ice). Otherwise we are happy with our purchase.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Lots of problems
Richard1945
7/22/2019
Bought this as part of a set of Kitchenaid appliances. Within 3 monthes it would not hold temperature and I called service. It took over 3 months to get it replaced.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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DEAD Frig
willjen
7/22/2019
I purchased this refrigerator when I replaced all of my kitchen appliances, unfortunately with KitchenAid. I purchased two ovens, a dishwasher, and this dude. What a piece of garbage. It lasted a total of 10 months. It has had the compressor replaced, control board replaced, and other parts that I forgot. It is leaking after the compressor repair. It stays around 41-45 degrees when set to the lowest setting of 33 degrees. KitchenAid agreed to buy it back, which has thus far been a 3 week process, in addition to 3-4 weeks of them wasting my time with failed service repairs. They contracted a local appliance company Rodenbaugh's to come get this ratchet hunk of junk. After my experience with KitchenAid, I will never purchase anything they produce ever again. I would not even buy their toilet paper. Lastly, this machine does RUST. For this refrigerator to cost so much, it should be illegal that it is such as piece of garbage.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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So Gar So Good
Brandt
7/22/2019
Bought three weeks ago and so far is working well. A little noisy but acceptable
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice fridge!!!
Ekuiy
7/22/2019
Purchased two months ago. Really good functioning of the actual product. Am a bit disappointed in lack of space for tall items and limited door storage, due to the in-door ice maker. Would've preferred a larger model with NO ice and water dispenser but the only other option KA offers is 3 cubic feet smaller, so we went with this one. Still not a fan of the in-door dispenser and would LOVE it if manufacturers would recognize that some people want a large fridge without one, as they are Almost Always the first thing to break. the separate drawers for produce and meat are kinda small but serve a nice purpose for not having to open the whole fridge. Overall, since it offers two condensers for fridge and freezer portions and the other features seem quite solidly made, we are pleased with our purchase.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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We Are Loving It!
JoJoB
7/22/2019
We just completed a total remodel/renovation of a home. We decided on the multi-door freestanding refrigerator and so far all is good! We are really enjoying it! Having the two outside drawers is very helpful and keeps you from opening the doors. We use one for cold beverages and one for produce. Also, you can get to the inside drawer on each side by using the corresponding door! The freezer has three levels making easy access to frozen items. We have been happily using our new refrigerator for about 6 weeks and we hope that we will continue to be happy with it for a long time!
Originally posted on Kitchenaid.com
Yes, I recommend this product
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I love this refrigerator
Vicki13
7/22/2019
I have had this refrigerator for a month.
I love the external drawers to get things without having to open the main doors.
Haven't filled it up yet but should have plenty of room.
This is a beautiful refrigerator.
Well done Kitchenaid.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Beautiful fridge, but constant ice maker issues!
cory23
7/22/2019
I bought this fridge 2 years ago and loved it at first. The design looks amazing in my kitchen and I love the LED shelf lighting, the freezer, etc. This was until we began having constant ice maker issues after year 1. It's ridiculous to spend over $4K on a fridge where the ice maker quits working. I've always been a huge Kitchen Aid fan for years, but spending hours on the phone with Kitchen Aid customer service, and then hundreds of dollars in repairs is beyond fair. Kitchen Aid, you need to live up to your design flaws and help people trust your brand again. I would appreciate someone to contact me where I don't have to spend 30 minutes on hold again and fix my fridge once and for all.
Thank you,
Cory
Originally posted on Kitchenaid.com
No, I do not recommend this product
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GREAT FEATURES
JUDD#1
7/21/2019
FROM APPEARANCE TO FUNCTIONALITY, THIS REFRIGERATOR HAS BEEN A WONDERFUL INVESTMENT. WHAT MORE CAN I SAY?
Originally posted on Kitchenaid.com
Yes, I recommend this product
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What not to like
Tom 75
7/19/2019
We bought this multi-door refrigerator about a week ago, and my wife has rearranged the items in the frig five times. She should be happy for a number of years. Our old frig was a KitchenAid so we know KitchenAid. Could not be happier.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love the functionality!
Pambino
7/18/2019
We fell in love with the look of the refrigerator the minute we saw it. The functionality is amazing. The two soft closing drawers are so handy to store frequently used items.
The freezer has two sliding trays and two bins that allow me to categorize food for easy retrieval. I could go on and on about this fridge....love it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Durable, attractive, and well compartmentalized
So Detailed
7/18/2019
We decided on this refrigerator after our other one kept freezing up, temp was temperamental, the trim on door compartments was breaking off from day one and the only time I could get it to do what it was suppose to was when it was empty. . . Which was not helpful. The husband feared the KitchenAid would be too small but after getting it installed, it was actually larger and the sizing was previously an optical illusion (score!). My kids crawl up in the fridge so you know the handle had to be rugged! I love the multiple and slim-shelves in the freezer to keep my ingredient stuff readily viewable/organized and not in an annoying heap of mess. I also must note that the ice cubes are smaller which I love for putting in drink cups and whatnot.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Love all the features!!
Violet Paulette
7/18/2019
Love the many drawers and shelf configurations you can have with this refrigerator!! The possibilities are endless
Originally posted on Kitchenaid.com
Yes, I recommend this product
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We so happy with this product.
Julio Lainez
7/18/2019
We excited,we like it and we enjoy the ice maker and everything.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Exactly as expected
allenclme
7/17/2019
I've had this now for two weeks and we're very happy with this refrigerator. It is replacing a Whirlpool Gold that we've had for 16 years. It was rock solid reliable so we decided to stay with a Whirlpool brand. I was worried about the ice in the fridge door as I'm coming from a side by side, but we've had no problems. They said that it would take a few days to make ice but it was full in about 24 hours from startup. The only learning curve we've had is on the left drawer. If you are not careful when you open it, you can accidentally switch from drinks to produce, etc. Not a big deal but I thought I'd mention it. I didn't have any problems with door alignment which was easy with the included instructions after leveling the fridge. Temperature control is pretty close to the settings. Default is 37 degrees in the fridge and I measured it at 38. The set point on the freezer defaults to 0 degrees and it measures about 3 degrees. Temperature can be adjusted but it's close enough. This is a lot quieter than our last fridge.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Excellent design
Ray815
7/17/2019
What an excellent design. We love the two small draw for our cold cuts and vegetables
Easy access and more shelves than you could possibly keep full
And the freezer with the two small pull out draws in addition to the large one makes storage a breeze
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Looks good, but poor performance
BillieStiyer
7/17/2019
Bought this after a house fire, so after losing everything I decided to splurge on my dream kitchen and this refrigerator has been horrible, bought in October of 2017 and the icemaker has been nothing but trouble, an expensive poorly designed nightmare
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Poor quality for the money
tmitchell
7/16/2019
Every shelf hangs a little differently. Very cheap design. Like the drawers; neat feature but this thing is 2000 over priced for the goods delivered. Instant remorse, trying to get some new shelves to see if some will fit better.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great features
BobbyJones
7/16/2019
I bought two weeks ago and love the design - inside and out! The size fit with my existing cabinetry and provides an updated appearance yet blends with my 1947 Belwood custom kitchen.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Overall great, with some problems
justj
7/16/2019
I love the fridge except for one issue. I can't put two shelves side-by-side. I've been working with Kitchenaid for over a month and am having trouble getting this resolved. I know they can be placed side-by side because I've seen it at the store and on websites.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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KitchenAid fails to stand behind product
Jess31061
7/15/2019
I purchased this refrigerator in May of 2017 and was told it was going to take 6 weeks to come in. I had it delivered in June or July of 2017 and didn't even open it until mid August. the ice machine is barely cold enough to make ice. It melts almost immediately after it gets in the cup. It has always been like that but I thought it was normal. Now, July of 2019, it will not cool in the refrigerator, only the freezer. I called KitchenAid and they told me that they would send someone out. They did but the guy had no clue what he was doing and tried to get me to purchase a "scratch and dent" model from him. So, they scheduled me with a second company and I was told he was the only other person to service us in my area. He had HORRIBLE business reviews and was a no show. Now, KitchenAid is telling me that their is a third person that they can try. At this point, I am out of an appliance for over a week. I live in the Georgia heat and have 3 young kids, including a newborn. I am furious! This is a $4,000 fridge that should have a lot of life left in it and KitchenAid is basically telling me that it is my issue. I own a business and would never do this to my customers that have issues with products. I will NEVER buy a KitchenAid product again unless they make this right. Also, I was told that it had a 2 year warranty however, the lady at the call center just told me that it would have expired in 2018 when it hit "Year 2". So they have a misleading warranty that is only ONE year.
Kitchen Aid, you just lot a customer!
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Great amount of space
Torres
7/15/2019
I am very satisfied with the look and the performance
Originally posted on Kitchenaid.com
Yes, I recommend this product
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So convenient and roomy
Jschuff969
7/15/2019
I love the layout of this refrigerator. The adjustable shelves make storage easy for all sizes of containers. The pull out drawers are a huge plus for often used items. The freezer is surprisingly roomy. Overall I would recommend this model for anyone.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Nice Design
LLTX
7/14/2019
I bought this about a month ago.
Seems to keep food really cold for extended time and very quiet.
My only issue is exterior finish easily fingerprints.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Poor Design of ice aggitator, LED Board burnt out.
Thirsty
7/13/2019
Ice agitator motor freezes and locks. Replaced twice in first year, easy enough under warranty, now costly. Rust spot develops on inside tray under ice maker.
LED Light power supply on board gone ($400), locks out water and ice dispenser.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Impressive style that attracts attention
Firewall
7/13/2019
We bought KitchenAid appliances for our new home and are very satisfied after 2 months of use. The refrigerator has a modern look and we receive many compliments on the design and the refrigerators interior. The crushed ice has the right texture and the middle drawers automatically close at a certain point. The refrigerator is tight (positive) and has a quality feel when opening and closing the doors.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Great features
MeMetotwo
7/12/2019
I absolutely love this refrigerator. It's so spacious and the lights are amazing.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Exploring the possibilities
Al16
7/12/2019
We've only used it for a couple of weeks but have found some of the features to be really valuable. The drawer for defrosting meat is used regularly and I'm able to defrost overnight without leaving it out and risking it getting warm.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Damaged and installation was bad
Lorena Rabaya
7/12/2019
Got it last week and still have not been fixed by Best Buy people.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Love it
Lred
7/11/2019
So roomy and love the extra drawers, ice maker works excellent
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Perfect inside and out!
MJB1
7/11/2019
I was going to buy a Viking. But this actually looked better and was bigger. It's got perfect storage. Love it.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Refrigerator
Pouch
7/11/2019
There isn't enough space on the door to place items like salad dressing, mayonnaise, etc.
Originally posted on Kitchenaid.com
No, I do not recommend this product
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Beautiful design
Te66
7/11/2019
Very easy to see everything inside and room to organize.
Originally posted on Kitchenaid.com
Yes, I recommend this product
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Capacity
Design
Easeofuse
Features
Innovation
Performance
Quality
Soundlevels
Value
